MASS User Documentation

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    • Getting Started
      • Introduction to MASS
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      • Where to Get Help
      • What’s new in Version 4.0?
        • Version History and Change Log
    • Getting to Know MASS
      • General Overview
      • Assemblage Modules
      • Creating a Project File
      • Adding, Renaming, and Removing
      • Saving a Project File
      • User Interface Overview
      • Design Steps
      • A Complete Design
      • Analysis
      • Printing
      • Masonry Unit Database
    • Beams
      • Introduction
      • Design Steps
      • A Complete Design
      • Design Strategy
    • Out-of-Plane Walls
      • Introduction
      • Design Steps
      • A Complete Design
      • Loads Analysis Results
      • Design Strategy
      • P-M Interaction Diagram
    • Shear Walls
      • Introduction
      • Design Steps
      • Boundary Elements
      • A Complete Design
      • Load Analysis Results
      • Design Strategy
      • Element Deflection
      • Self-Weight
      • Interaction Diagram
    • Multi-Storey Shear Walls
      • Introduction
      • Design Steps
      • Design Strategy
      • Load Distribution
      • Drift
    • Shearline
      • Introduction
      • Design Steps
      • Load Distribution
      • Pier Generation
      • Design Strategy
  • Contact Us

support

Licensing

Offline Activation: How to start using MASS without an internet connection

If you have a purchased or renewed license but don’t have access to internet, offline activation is what you will need to start designing with MASS. As mentioned in our Activation Guide, the easiest way to activate MASS is online. If you have internet but the online activation is still Read more…

By Brad Crumb, 6 years1 year ago
Licensing

Help! Online Activation is not working

While it should be simple and straightforward, for some reason, MASS just refuses to activate. Follow these steps to get your license activated today.   If you can read this article but MASS thinks you don’t have internet, there are two things you can do to get around this issue. Read more…

By Brad Crumb, 6 years1 year ago
Software Tips

Why can’t I add stirrups to my masonry beam?

Want to place stirrups but the options are greyed out? This is one of the most common question we get having to do with masonry beam design so if this is something you are stuck on, know that you are not the first! We’ll first break down the reasons for Read more…

By Brad Crumb, 6 years1 year ago
Troubleshooting

What to do about MASS software crashes

Before you light your computer on fire, try these fixes to get you back up and running While the majority of our users are using MASS trouble-free, we get calls and emails from time to time about crashes that usually have a simple fix. This article originally was featured on Read more…

By Brad Crumb, 6 years1 year ago
This candid photo shows Brad pondering the inner workings of MASS as well as his deeply rooted philosophical struggle with the purpose of life itself.
Licensing

Clearing up the Confusion around MASS Licenses

Helping you find the answers to your MASS licensing questions quickly and easily! Each year around this time, hundreds of calls and emails come through our office asking about the MASS software renewal process. [callout title=”First of all, please don’t hesitate to call or email if you have questions!” button=”Contact Read more…

By Brad Crumb, 6 years1 year ago
Licensing

MASS License Purchases and Renewals: What’s the difference and which is best for me?

How to get up and running with the MASS software, what difference between license purchases and renewals, and how you can save the most money! This post is part of a quick FAQ series Brad and I have put together to make it easier to find answers to the questions Read more…

By Luisa Carrillo, 6 years1 year ago
Troubleshooting

Why your MASS installer is opening as a text file

This article originally was featured on the MASS Software Blog, formerly hosted on the software section of the Canada Masonry Design Centre website. CMDC is the authorized technical service provider for the MASS Software   If you are reading this then chances are you have downloaded a new version of Read more…

By Brad Crumb, 6 years1 year ago
Recent Posts
  • Change Notification: Lambda Values for Beam Density and Shear
  • Bug Notification: Drift Values instead of Elastic Deflections used for Inelastic Rotational Demand
  • Bug Notification: Seismic reinforcement spacings applied to all shear walls resisting an earthquake load
  • Notification: Seismic Shear Forces Amplification Change for Elements Above Critical Section
  • Bug Notification: Non-Seismic Lateral Companion Loads Amplified for Seismic Effects
  • Version 4.0 Feature Spotlight: Ductility Verification
  • Version 4.0 Feature Spotlight: Simplified National Building Code Seismic Design
  • Bug Notification: Out-of-Plane Shear Resistance checked only at location of maximum shear
  • Known Bugs in MASS
  • MASS Version 4.0 is now available – adds multi-storey design and more earthquake design options
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